1. Operator and contact
This website is operated by 托雅教育科技（杭州）有限公司, its Chinese legal name, under the HEDGE Education / 海聚留学 brand. It provides information, resources for reading and download, and an enquiry channel. For personal information matters, contact chenxinyi@hedgexch.com or +86 17521714327. The published contact address is Room 311, 3rd Floor, Tower A, SOHO Zhongshan Plaza, 1055 West Zhongshan Road, Changning District, Shanghai.
2. Enquiry information and submission records
The enquiry form requires a name and phone number to identify and respond to the enquiry. Preferred destination, education level and message are optional; leaving them blank does not prevent submission. The form does not accept attachments. Submission records may also contain request information such as an IP address, browser identifier (User-Agent) and referring page (referrer). Do not provide identity-card or passport numbers, bank details, detailed health information or other information unrelated to an initial enquiry, or information about others that you are not entitled to submit.
3. Use and receipt of this enquiry
Enquiry information is used only by the website's responsible person and their authorized advisers to follow up this enquiry. It is not used for mass marketing or passed to other organizations for business purposes. Netlify Forms processes the information as the technical service receiving submissions. Submissions are stored in the website's Netlify Forms dashboard, with email notifications addressed to chenxinyi@hedgexch.com. Receipt by these technical services and the overseas processing described below are distinct from business referrals to other organizations.
4. Overseas processing by Netlify
The form uses overseas services provided by Netlify, Inc., a US service provider, to receive, store and process submitted content and related request information. This involves providing personal information outside mainland China; it is not stored only on your device. The purposes are to receive, manage and notify us of this enquiry, and the information consists of the form fields and submission metadata described above. Netlify publishes privacy@netlify.com as its privacy contact. For access, correction, deletion or other requests concerning this website's submissions, first contact chenxinyi@hedgexch.com so the relevant record in our account can be identified and assistance requested. Read the separate overseas-processing notice at submission and make a separate choice whether to agree to this form-processing method. You can still browse or download public resources without choosing it, or contact us by phone.
5. Language preferences and external resources
Your Chinese or English preference is stored in your browser's localStorage under the key hedge-site-language. It contains only zh or en, not enquiry content, and the code sets no expiry time. You can choose another language or clear the website's stored browser data. This language script does not use cookies. The homepage also loads Tailwind CDN, jsDelivr icons and Google Fonts, which causes your browser to connect to those external services. These facts are not a website-wide assurance that every service is free of cookies, technical logs or third-party requests.
6. Retention, deletion and your choices
Enquiry information is subject to the principle of retention for the shortest period necessary to follow up this enquiry and fulfill legal obligations. When its purpose has been completed or deletion is legally required, records are to be handled under applicable requirements. You may email chenxinyi@hedgexch.com to request access, a copy, correction, supplementation, deletion or withdrawal of relevant consent. Handling a request requires checking the minimum information needed to match it to the enquiry and assessing and handling the relevant records under applicable law. Withdrawal does not invalidate processing carried out on the basis of valid consent beforehand, but may prevent further follow-up of the enquiry.
7. Children
For a student under 14, a guardian should make the initial enquiry using the guardian's own name and contact details. Do not submit the child's name, phone number, identity documents, transcripts or other personal information through this form. A guardian can first describe general requirements that do not identify the child. If a later service requires processing a child's information, the relevant notices, guardian consent and protective arrangements must be addressed separately; an initial website enquiry does not replace them.